1. Introduction

Thank you for choosing OutBox Automations. We offer a range of digital services designed to enhance your business operations through advanced automation and data analysis. Given the digital nature of our services and the immediacy of their delivery, we handle returns and refunds as follows:

2. General Conditions

Our goal is to ensure your complete satisfaction with our services. Due to the digital format of our products and services, we handle issues of dissatisfaction on a case-by-case basis to meet customer satisfaction.

3. Refund Eligibility

3.1

Non-Tangible Goods

: Since our products are digital and cannot be returned, refunds will generally not be issued after the product/service access is granted, unless the service fails to perform as explicitly stated on our website.

3.2

Service Dissatisfaction

: If for any reason, you are dissatisfied with the performance of the service you have purchased, you are encouraged to contact our customer support within the first 7 days of service commencement to file a complaint. We will assess the issues on a case-by-case basis and strive to resolve them.

3.3

Failure to Deliver

: If any service is not delivered as promised on our website, customers are entitled to a refund. This does not include situations where customer requirements have been met but the expected outcome was not achieved due to external factors beyond our control.

4. Process for Requesting a Refund

To request a refund, please follow the steps below:

(a)Contact our customer support team via email at info.outboxautomations.com or through our website’s contact form.

(b)Provide a detailed description of the issue and any relevant supporting documentation.(c)Specify the date of purchase and transaction details.

Our customer service team will review your submission and respond within a reasonable timeframe.

5. Refund Processing

5.1 Once a refund is approved, it will be processed and credited back to the original method of payment within 14 business days.

5.2 We reserve the right to offer partial refunds in cases where some services were used or partially executed.

6. Changes to the Refund Policy

OutBox Automations reserves the right to alter and update this refund policy at any time. Changes will take effect immediately upon their posting on the website. We encourage you to frequently check this page for any changes.

7. Contact Us

If you have any questions about our Return and Refund Policy, please do not hesitate to contact us through:

Email: info.outboxautomations.com

Phone: +91 9970109902